Contact
Reach the Arcetis team
Use these channels for support, partnership questions, or general business communication.
Account help, reward questions, promotion support, and general requests.
arcetis002@gmail.comFollow updates, reach out through social, and learn more about the Arcetis shop.
@arcetis_shopPromotions
Campaign and sponsor discussions are reviewed directly with the Arcetis team.
Response expectations
Support requests should normally receive an initial response within two business days.
Promotion requests may require additional review before pricing, launch timing, or campaign details can be confirmed.
For members already inside the platform, the fastest route for sponsor campaigns is the promotion request flow available from the tasks area after sign-in.